Shout Cast server
IceCast servers
Window Media
FLV Media server
Reseller server

Technical support:

Ticket Support

We aim to respond to all online tickets within one hour during normal business hours. Please note that if you have a problem and require support outside of business hours the correct procedure is to telephone us on our main number.

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Phone Support Information:

Phone support is ONLY free for Pre-sales,Sales and Billing related inquiries. All other phone support can be charged at $25 per hour.
Phone hours are 24/7/365.

Toll Free: 1855 22 PULSE(78573)
            Tel +1 647 347 8886

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Remote Assistance Support:

Download Free LogMeIn Remote: LogMeIn

Download Free VNC Remote: VNC Remote

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Please note:

If an issue takes more than 10-15 minutes to resolve it will be paid support. The support rate of $25.00 for up to an hour of support will be charged for remote sessions that can be scheduled at least 24 hours in advance. Sessions requiring same day service will be $50.00/hour.

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Live Help:

Before contacting our staff be sure to read our Frequently Asked Questions within our customer support center. If you have any questions, feel free to contact us by using our Live Help.

Live Help

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Search:

Need help resolving an issue with one of our products?
Try searching our knowledge base now:


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(Live Information by Skype)


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FAQs

    Streaming ShoutCast:

    Streaming with the Nullsoft Shoutcast Source DSP Plug-in is the easiest way to stream live music and/or voice to your StreamingPulse Shoutcast server.

    Developed by: Nullsoft

    Licence: Free

    How to use: Click Here

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    Streaming Windows Media:

    Streaming with the Windows Media Encoder 9 series (Push or Pull Technology) your live video or audio signal to your StreamingPulse Windows Media server.

    Developed by: Microsoft

    Licence: Free

    How to use: Click Here

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    Streaming SAM Broadcaster:

    Streaming with SAM Broadcaster
    ( Professional Internet broadcast DJ software)
    or Simplecast encoder to your StreamingPulse Windows Media or Shoutcast server..

    Developed by: Spacial Audio

    14 Days Demo

    How to use: Click Here

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    Streaming Live using Flash:

    Flash Media Live Encoder Full High Definition with H.264 RTSP and RTMP protocols. Audio and video files are played directly on the website with the use of an embedded player.

    Developed by: Adobe Flash Media Live Encoder

    Licence: Free

    How to use: Click Here

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Special support